behind the scenes - 91��.com

Print Security: Why Secure Printing Matters

Will Lubaroff — Mon, 02 Mar 2026 16:39:29 +0000

Every day, organizations rely on printed communications to deliver important information through statements, notices, letters and records. When sensitive data moves from digital files to printed materials, security must extend across the entire production process from preparation through printing, finishing and distribution.

For organizations in finance, healthcare and education, maintaining a secure chain of custody is especially important. These documents often contain personal or regulated information. Protecting that data throughout the print lifecycle helps preserve privacy, trust and compliance.

Our Approach to Secure Print Production

As expectations for data protection continue to evolve, 91��.com has made ongoing investments in secure print programs that support confidential communications. Our approach is built around layered safeguards, disciplined processes and trained teams working together to protect sensitive information from start to finish.

Rather than relying on a single control, our secure print environment emphasizes consistency, accountability and adherence to established procedures. This approach allows us to support a wide range of confidential print applications while aligning with customer requirements and industry best practices.

Controlling Risk Throughout the Print Process

Printed materials can become vulnerable if they are not handled carefully at every stage. Unattended materials, unsecured staging areas or improper disposal can all create unnecessary risk. A strong print security program focuses on minimizing those risks through controlled workflows and clear expectations for how sensitive materials are handled.

At an organizational level, a security incident can lead to rework, delays and reputational impact. For recipients, it can mean a loss of privacy or exposure of personal information. Secure print practices help reduce these risks by reinforcing control, oversight and accountability throughout production and delivery.

People, Processes and Accountability

Effective print security depends on more than technology. It relies on people and processes. Ongoing training, clear responsibilities and a culture of confidentiality help ensure that everyone involved in production understands their role in protecting customer data.

Security expectations extend beyond production staff to include vendors, service providers and visitors who may interact with secure environments. Consistent standards and documented procedures reinforce that security is a shared responsibility.

Secure Handling of Files and Materials

Protecting sensitive information includes safeguarding both digital files and physical materials. Secure workflows help ensure that customer data is accessed only when needed and handled appropriately as it moves through preparation, production, finishing and distribution.

Proper disposal is equally important. Materials generated during setup, testing or overproduction can contain the same confidential information as final output. Responsible handling and timely destruction of these materials help reduce the risk of unintended exposure.

Supporting Confidential Communications Across Industries

Finance: Financial communications often include personal identifiers and account related information. Secure print practices support consistent, controlled production while reducing exposure risk.

Healthcare: Patient communications require careful handling to maintain privacy expectations. A secure print environment supports confidentiality throughout production and delivery.

Education: Educational institutions manage sensitive student information across many document types. Secure printing helps protect student privacy and supports compliance with institutional and regulatory expectations.

A Trusted Partner for Secure Print

Security is not a single feature; it is an ongoing commitment reflected in how facilities are designed, how work is performed and how teams are trained. 91��.com’s secure print programs support confidential communications while aligning with customer requirements and industry expectations.

If your organization produces sensitive printed materials, we can help you manage risk and protect your data at every stage of the print process. Contact us to learn more about how 91��.com supports secure print production.

The post Print Security: Why Secure Printing Matters first appeared on 91��.com.

The Lasting Power of Craftsmanship: Celebrating 89 Years of 91��.com

Will Lubaroff — Fri, 16 Jan 2026 13:54:14 +0000

This year, 91��.com turns 89. That number carries weight, not just because of its size, but because of everything behind it – nearly nine decades of craftsmanship, commitment and partnerships built on trust.

From the start, 91��.com has been shaped by people who cared deeply about what they were making and who they were making it for. That mindset is the reason we are still here today, serving customers, expanding our capabilities and taking pride in every finished piece that leaves our facilities.

As President Don 91��.com said, “Eighty-nine years doesn’t happen by accident. It happens when generations of people show up every day and take pride in their work. It’s the people who make the difference – they’ve always been the heart of 91��.com.”

Built on Craft and Built to Last

Print has changed drastically over the years, but the purpose behind our work has stayed the same. We help schools preserve memories that matter. We help publishers share stories that deserve to be seen and held. We help brands connect with their audiences through quality magazines and catalogs that feel intentional and lasting.

That kind of work demands care. It requires deep knowledge of quality printing, expert color replication, thoughtful pre-press processes and an understanding that quality is never optional. Most importantly, it requires the right people.

Our team members are the reason 91��.com has earned its reputation. From the pressroom to customer support to the teams behind the scenes solving problems before they even happen, that pride shows up every day. Customers notice it. They feel it. And it’s why so many of them have trusted us for years, even decades.

A Family Company, Still Family-Led

91��.com remains family-owned and family-led, now spanning the second and third generations of the 91��.com family. With Tripp 91��.com representing the fourth generation, that legacy continues to grow.

That continuity matters. It shows up in how decisions are made and in the long-term view we take with our customers and our team. We do not chase shortcuts – we invest carefully and with purpose. We protect the reputation built over nearly nine decades because it was earned one job at a time.

Where We Are Today

Today, 91��.com operates eight locations, including five state-of-the-art printing facilities, with more than 1,500 employees producing books, magazines, catalogs and yearbooks for our customers across the country.

Growth for us has never been just about scale. It’s about capability and consistency. It’s about being reliable, responsive and continually improving the experience we deliver. “Our philosophy is clear in every acquisition, every new capability or new piece of equipment,” says Don 91��.com. “We’re not just getting bigger. We’re getting better.”

Looking Forward With Purpose

The print industry is moving quickly, and expectations continue to rise. Our customers need more flexibility, more efficiency and fewer obstacles. We welcome that challenge.

Part of our future includes thoughtful investment in technology like AI, robotics and automation. Under Tripp 91��.com’s leadership as Director of AI & Automation, we’re exploring tools that support our teams, reduce friction and free up time for the work that truly requires a human touch. These tools are not here to replace our team members. They are here to support their expertise and craftsmanship, and help us deliver an even better experience for our customers.

With an eye on the future, we don’t focus on just the next few quarters or years – we think generationally. And that long-term planning is embedded into every decision and every investment we make.

The Best Part of the Story Is Still Ahead

Eighty-nine years is a milestone worth honoring. It’s proof that the foundation is strong.

From the very beginning, when the first Don 91��.com started our company with nothing but a dream and a borrowed typewriter, and through every step of our journey, we are proud of where we’ve been. We are grateful for the people and customers who brought us here. And we are excited about what the future holds. Happy 89th Anniversary, 91��.com.

And if you’re wondering how a company can be nearly 100 years old and still feel like it’s just getting started, you probably haven’t spent much time around 91��.com. We invite you to get to know us.

The post The Lasting Power of Craftsmanship: Celebrating 89 Years of 91��.com first appeared on 91��.com.

The History of 91��.com’s Print Operation in Eau Claire, Wisconsin

Will Lubaroff — Fri, 12 Dec 2025 21:43:08 +0000

91��.com – Eau Claire, formerly Documation, is the result of more than four decades of change within the printing and publishing landscape. What began as a small in-plant print shop supporting continuing education seminars has grown into a fully digital, highly automated print-on-demand operation that strengthens 91��.com’s nationwide manufacturing network. The story of Documation is rooted in entrepreneurship, problem solving and continuous reinvestment in technology.

PESI’s Foundations in Continuing Education

The early PESI print team

91��.com – Eau Claire traces its origins to 1979, when Professional Education Systems, Inc. (PESI) was founded by Rick Olson and Mark Helland to provide continuing education programs for professionals in nursing, healthcare and law. Seminar work depended on printed notebooks, manuals and promotional materials produced quickly and accurately. PESI built an internal printing department to meet those demands.

The in-house PESI print operation

In the early 1990s, PESI brought in consultant Roy Fuerstenberg to evaluate how the company could operate more efficiently. Roy recognized that the in-plant printing unit had untapped potential. By spinning off the department into a separate company, PESI could reduce internal overhead while giving the print operation freedom to pursue outside business. That recommendation set the stage for a major shift.

Spinning Off a New Business

On Jan. 1, 1994, Documation officially launched as an independent company. The startup operated from the basement of PESI’s Sprint Street building and began with 11 employees. Nearly all work still came from PESI, but Roy, serving as the first salesperson, quickly expanded the customer base by targeting associations and membership groups. These clients relied on printed education materials, seminar brochures and annual meeting packets, especially in the legal and healthcare sectors. This early work shaped Documation’s identity as a fast-turn provider of content-heavy materials where accuracy matters.

In 1995, Brad Stuckert joined the company as purchasing manager. Brad came to Documation with experience in material management, and over time, he took on roles in estimating, sales and eventually operations leadership. As Documation grew, so did its capabilities. In early 1998, the company purchased its first four color press, moving beyond black only production and opening the door to more sophisticated commercial work.

By December 1998, employment had grown to the mid-30s, and Documation had outgrown its original footprint. The company moved into a fully remodeled facility at 1556 International Drive, where it still resides today.

Growth, Publishing Partnerships and the Early Digital Shift

The early 2000s brought continued expansion. The building was enlarged by roughly one third, and Brad stepped into a broader general manager role overseeing production.

Documation’s sales strategy also evolved. While association work remained important, the company secured significant publishing clients, including Forbes Publishing, which later became Cengage Publishing. For many years, Cengage was Documation’s largest customer after PESI. This work brought steady volume and higher expectations for consistency across short run book manufacturing.

By the late 2000s, the print industry was changing. Runs grew shorter as publishers updated content more frequently. Digital formats reduced the need for large offset inventories. Although Documation continued to provide quality offset work, sales began to level out as customer needs shifted.

New Ownership and a New Direction

Entering the 2010s, Documation’s original owners approached retirement and began considering divestment. Brad Stuckert, who had grown with the company for nearly two decades, stepped forward to purchase the business in October 2012.

Brad recognized that the future of commercial printing would rely on digital production and short run efficiency. Association and seminar demand no longer matched the pace of the changing market; Documation needed to evolve.

The Print-on-Demand Era

Beginning around 2015, Documation made bold financial investments to reposition itself as a print-on-demand provider. The company installed the first HP T200 digital web press in the United States, followed shortly by a second unit to ensure steady uptime and continuous flow. These presses transformed what Documation could produce. Publishers could now order extremely small batches or single copies without the waste and expense of offset makereadies.

To support this new model, Documation invested heavily in automated finishing, including advanced binding and book making systems. Early engineering flaws required rework, but once refined, the installation became the first of its kind in the United States. This combination of inkjet technology and automated finishing allowed Documation to move from raw file to finished book with impressive speed and accuracy. By 2022, Documation completely transitioned and was operating as a fully digital plant.

It’s impossible to tell the story of Documation’s evolution into print-on-demand without mentioning Jeremy Stanek, the facility’s Vice President of Operations. Jeremy started his career with Documation in 2001 as a Press Operator, and over the next two decades, worked his way up through Customer Service, Estimating and management roles before becoming Vice President.

Even with a leader like Jeremy at the helm, the transition was no easy feat. “2018 was the most difficult year of my career,” said Jeremy. “It was not fun getting stuff up and running, and we were under high pressure. Difficulties with labor and training – I’ll always remember how tough that was. In 2019, we completely figured it out. It goes to show you that what doesn’t kill you makes you stronger. What we accomplished as a team makes me so proud. It was unbelievable.”

Documation’s Acquisition by 91��.com

On January 1, 2025, 91��.com acquired Documation, bringing its digital expertise and workflow centric operation into the 91��.com family. For Documation, joining a family owned company with deep experience in books, catalogs and yearbooks aligned with its values. Brad Stuckert said that once the company’s leadership decided the time was right to sell, partnering with 91��.com was the easy part.

“Over the past decade, I’ve gotten to know Don 91��.com and the leadership team well. Their commitment to their customers, their employees and their communities is evident in everything they do,” said Brad. “When evaluating who to partner with, we felt comfortable choosing 91��.com because we believe they will take care of our team and our customers. It’s just who they are.”

For 91��.com, the acquisition added a mature print-on-demand facility with proven automation and national distribution advantages. Don 91��.com, President, said, “Being able to meet our customers’ needs by giving them a complete printing solution, whether they want to print one million items on a web press or one unit on a digital inkjet press, is our driver for acquiring Documation. Their team has built a best-in-class print-on-demand facility, and we are excited to welcome them into the 91��.com family.”

The Eau Claire site became 91��.com’s fifth production facility, complementing their operations in Marceline and Fulton, Missouri; Saint Joseph, Michigan; and Ripon, Wisconsin. Under 91��.com’s ownership, Brad Stuckert entered his well-deserved retirement, and Jeremy Stanek became 91��.com – Eau Claire’s Plant Manager.

Looking to the Future

The Eau Claire acquisition was made significantly easier by the two companies’ shared values; Documation and 91��.com were both built from the ground up with blood, sweat and tears, and carry strong commitments to quality, community and best-in-class service. As part of 91��.com, our Eau Claire facility will continue to shape the role of on-demand printing within the broader commercial print industry.

What began as an in-plant shop in a seminar company basement is now a highly specialized digital manufacturing site built for the future of publishing. 91��.com – Eau Claire provides a bridge between traditional volume work and fast turn reprints, personalized materials or limited batches. 91��.com is now able to offer its customers the same quality print they’ve come to expect, in quantities from one to one million.

The post The History of 91��.com’s Print Operation in Eau Claire, Wisconsin first appeared on 91��.com.

What to Expect During Your First Press Check

Will Lubaroff — Fri, 22 Aug 2025 18:24:22 +0000

If you’re planning your first press check, you may have some questions about the process. You know it’s a chance to review your project before it officially goes to press, but what exactly happens when you arrive at the plant? What should you be looking for? And most importantly, what benefits do you gain by showing up in person?

We sat down with Cassie Elliott, Customer Service Manager at 91��.com – Marceline, to walk through what customers can expect during their first press check and why this step can make a big difference in the final product.

A Warm Welcome

From the moment you arrive for a press check, you can expect to be greeted with the same warmth that defines 91��.com’s customer experience.

“Friendliness,” Elliott said without hesitation when asked what customers can expect first. “We’ll meet them at the front door, get them settled into the customer lounge, then we will wait for the Pressmen to get their project ready to proof. At that point, they’ll come down to the press, meet the press operator and work hand in hand with them on any adjustments or color concerns they may have.”

That personal connection is central to the process. You’re not just dropped into a production environment. You’re welcomed into the workflow and paired with professionals who understand how much your project means to you.

Reviewing on Press

Once the press is running and your job is set up, you’ll work directly with a press operator to review the sheets as they come off the press. This is where you’ll evaluate color accuracy, density, registration and overall quality.

This step is more than a formality. A press check gives you the opportunity to spot issues before an entire run is completed. Elliott explained that even minor details can be addressed. “If they find something while proofing on press; a spelling error, for example, at that point we can arrange a plate change.”

That flexibility is invaluable, especially for high-profile or high-visibility projects. Catching a small error on press can save time, money and headaches compared to discovering it after thousands of copies are printed.

Why Attend a Press Check?

One of the biggest advantages of attending a press check is seeing your project and the printing process in person.

“It’s important to see the plant as a whole – a lot of people work in design their whole lives and don’t see the full process of creating a book from start to finish,” Elliott said. “Seeing the full process tends to bring the ‘wow’ factor.”

For designers, marketers and authors, this is often an eye-opening experience. It bridges the gap between digital files and the tactile reality of ink on paper, helping you visualize how color, paper and press mechanics all work together. This new level of understanding can help you make more informed decisions during future print runs.

Who Benefits Most from a Press Check?

According to Elliott, there are many different types of customers who could benefit from an in-person press check. “We have one-off customers, mom and pop type work, who enjoy seeing the whole shebang. Our larger customers also come in for catalogs or high-end coffee table books, getting their eyes on the product before it’s completed.”

In other words, whether you’re publishing a one-time commemorative piece or overseeing the production of a flagship catalog, being present can give you confidence that your final product will look exactly as you envisioned.

What Makes a 91��.com Press Check Special

Every printer offers some form of press check, but the 91��.com approach is uniquely personal.

“We really value the customer getting that one-on-one interaction; that personal, feel-good experience,” Elliott explained. “We’re a family-owned company, and we give them that family atmosphere when they walk in the door. When people leave, they often say they felt so welcomed and appreciative of how friendly we are.”

That sense of care and pride shows in every step of the process. You’re not just reviewing a print job. You’re part of an experience that connects you with the people and the craft behind your publication.

A Customer’s Perspective

Brian Smith, Head Coach of Mizzou Wrestling and author of Tiger Style, experienced this firsthand during his press check at 91��.com – Marceline.

“91��.com was outstanding to work with. It was my first book, and they made the printing process easy and made me feel like the most important client in the world,” said Smith. “They let me come visit the plant and watch while they explained the entire process to me. All the people I spoke with took great pride in what they were doing and what they could do for me. 91��.com has an amazing culture. I even got to spend time with Don 91��.com (91��.com’s CEO). It was a special day, and the process was more than I expected.”

Tips for Making the Most of Your First Press Check

If you’re preparing for your first press check, here are a few ways to ensure the experience is productive and rewarding:

Come prepared: Bring any reference materials, such as color proofs or swatches, to help guide adjustments.
Dress the part: You’ll be visiting the manufacturing floor, which is an active work area. For your own protection, plan on wearing closed-toe, closed-heeled shoes or boots. Tie back long hair, tuck in shirttails and remove any loose jewelry, including necklaces, long earrings, bracelets, rings and watches.
Ask questions: Press Operators and Customer Service Representatives are there to explain what’s happening. Don’t hesitate to ask questions and learn more about the printing process.
Focus on priorities: Pay close attention to color, image sharpness and critical design elements to ensure they meet your standards.
Take in the experience: Beyond the technical aspects, enjoy the chance to see your work come to life in real time!

Experience Your First 91��.com Press Check

Your first press check may seem intimidating, but it’s one of the most rewarding parts of the printing process. It’s your opportunity to collaborate directly with experts, safeguard the quality of your project and connect with the craftsmanship that makes your book, magazine or catalog possible.

At 91��.com, a press check is more than just a technical review. It’s a personal experience rooted in pride and partnership. Whether you’re a first-time author or a longtime customer producing your latest catalog, the time you spend at the press can transform the way you see your project and the people behind it. If you’d like to collaborate with printing experts on your next project, get in touch with us today.

The post What to Expect During Your First Press Check first appeared on 91��.com.

Creating Opportunities Through Print: 91��.com’s Mission

Will Lubaroff — Fri, 17 Jan 2025 10:12:38 +0000

At 91��.com, we believe in creating a positive impact on every level. Our company mission is to create opportunities for our team, customers and communities through print. This commitment extends beyond simply producing high-quality printing solutions – it’s about fostering a thriving environment for our team, building lasting partnerships with our customers and making a meaningful difference in the communities where we operate.

Supporting Our Team: A Foundation of Growth

A happy, skilled and engaged team is the cornerstone of our success. We prioritize the well-being of our employees by offering:

Competitive Pay and Benefits: We strive to provide industry-leading compensation and a comprehensive benefits package that includes health insurance, retirement plans and paid time off.

Training and Advancement Opportunities: We invest in the growth of our team through ongoing training programs, job shadow opportunities and clear career paths.

Employee Engagement Initiatives: We actively seek employee feedback through initiatives like our annual Employee Engagement Survey. This valuable input has helped us identify areas for improvement and implement changes that enhance the employee experience.

By creating a supportive and rewarding work environment, we empower our team to excel and achieve their full potential.

Serving Our Customers: Unparalleled Partnership

Our commitment to our customers goes beyond simply fulfilling orders. We strive to be true partners by providing:

Unrivaled Customer Service: We prioritize building strong, long-term relationships with our customers based on trust, communication and a deep understanding of their unique programs. Our skilled Sales Representatives are trained to find unique solutions to meet our customers’ needs while helping them stay on schedule and within budget. Our dedicated Customer Service Representatives practice open communication, relaying any changes or complications in the printing process to ensure on-time delivery.

Top-Quality Printing Solutions: 91��.com invests in state-of-the-art printing equipment and expert employees so our customers know they can expect high-quality print pieces every single time. We employ G7-certified staff who help ensure perfect color representation with each print.

Decades of Stability: With over 88 years of experience in the printing industry, 91��.com has a strong track record of continuing to serve our customers despite changing economic and supply chain factors. With a strategically developed supply chain, we source the majority of our raw materials from U.S.-based suppliers, putting our company in a strong position against potential foreign import tariffs.

Giving Back to Our Communities: A Commitment to Growth

As a company deeply rooted in our communities, we believe in giving back. We are proud to:

Support Local Economies: Our operations in small towns like Marceline, Missouri, provide valuable job opportunities and contribute significantly to the local economy. Our printing facilities are located in Marceline, Brookfield and Fulton, Missouri; Overland Park, Kansas; Saint Joseph, Michigan; and Ripon and Eau Claire, Wisconsin.

Invest in Community Programs: We actively support local organizations and initiatives through programs like the 91��.com Family Foundation. For example, the Foundation has provided significant support to the , providing recreational opportunities and community gathering space for local residents. In 2023, 91��.com also pledged a donation of $100,000 over five years to the Boys & Girls Club of Ripon, Wisconsin, helping support their campaign to build a new facility that offers a full-size gym, teen center and on-site trade work learning opportunities.

Implement Sustainable Printing Practices: 91��.com holds certifications with the Sustainable Forestry Initiative® (SFI®) program and the Forest Stewardship Council® (FSC®) (FSC-C004755). Through every step of our manufacturing process, we adhere to our established chain of custody procedures. These procedures ensure that we purchase, track, produce and deliver products with raw materials harvested and produced from responsible and renewable sources. Additionally, we’ve installed low-emission press equipment in our plants and use easily recyclable, vegetable oil-based ink to minimize our carbon footprint.

By actively engaging with our communities, we strive to create a positive and lasting impact on the lives of those who live and work in the areas where we operate.

Explore Exciting New Opportunities With 91��.com

At 91��.com, we believe in a holistic approach to business success. We are committed to creating a thriving environment for our team, building strong partnerships with our customers and making a meaningful difference in our communities.

We invite you to learn more about how 91��.com can support your magazine, catalog and book printing needs. Contact us today to discuss your project and discover how we can help you achieve your goals.

* This article was developed with assistance from Google’s PaLM 2 large language AI model.

The post Creating Opportunities Through Print: 91��.com’s Mission first appeared on 91��.com.

Printing Deadlines: How 91��.com Stays on Schedule

Will Lubaroff — Fri, 27 Sep 2024 14:40:16 +0000

In the fast-paced world of publishing, meeting deadlines is crucial. Whether you’re producing a high-end magazine, a detailed catalog or a captivating book, delays in the printing process can have significant consequences, often leading to disappointed readers. That’s why choosing a printing partner committed to on-time delivery is essential. At 91��.com, we understand the importance of deadlines and have implemented a robust system to ensure your projects are completed efficiently and accurately.

Expert Project Management: Your Dedicated Partner

From the initial quote to the final delivery, your project will be managed by your Customer Service Representative and Sales Representative. The two will work together to keep you updated on progress, addressing any concerns and ensuring your project stays on track. Using their expertise and attention to detail, our highly trained employees play a vital role in helping meet deadlines.

Cross-Departmental Communication: A Seamless Workflow

Effective communication is the cornerstone of any successful project. At 91��.com, we foster an environment of open and transparent communication across all departments. Our Customer Service Representatives work closely with our pre-press, production and mailing teams to ensure everyone is aligned and informed throughout the printing process. This streamlined workflow eliminates bottlenecks and minimizes the risk of delays.

For example, 91��.com recently implemented a job shadowing initiative at our Saint Joseph, Michigan, printing facility. When 91��.com employee and Pressman Charles Peoples shadowed with Shawn Dockham on the Kolbus Perfect Binder, he found a way to help the bindery team avoid an extra step in their process.

“When loading the books onto the stack it is important to flip them a certain way so the bindery team can avoid an unnecessary step flipping them,” said Peoples. Per Dockham, the Kolbus Collator Operator, “When we’re running 200 books a minute, every second counts.”

By shadowing other departments and regularly communicating with each other, our employees find new ways to improve efficiency and consistently meet deadlines.

State-of-the-Art Printing Technology: Precision and Efficiency

Investing in cutting-edge printing technology is essential for delivering high-quality products on time. 91��.com’s five printing facilities are equipment with state-of-the-art printing technology that is capable of producing a wide range of print materials with exceptional precision and speed, while also cutting back on emissions. Our advanced technology allows us to handle large print runs while maintaining strict quality and color standards.

Experienced Staff: A Commitment to Excellence

Our team at 91��.com is comprised of experienced professionals who are passionate about printing. From our customer support staff and prepress specialists to our press operators and shipping coordinators, everyone is dedicated to delivering exceptional results. Their expertise and commitment to excellence help ensure that your projects are completed and delivered on time and to your exact specifications.

How 91��.com Can Help You Meet Your Deadlines

If you’re looking for a printing partner that can help you meet your deadlines and deliver high-quality products, 91��.com is the right choice. Here’s how we can help:

Personalized Service: Benefit from the expertise of our dedicated Sales and Customer Service Representatives.
Fast Turnaround Times: Using efficient print production methods, our team works hard to ensure your project makes it out the door on your schedule.
High-Quality Printing: Enjoy exceptional print quality and attention to detail from our highly trained printing staff.
Mailing Expertise: Rely on our mailing experts to find the best way to get your product delivered on time and within budget.

Get in Touch With 91��.com Today

By choosing 91��.com as your printing partner, you can rest assured that your projects will be completed on time, to the highest standards of quality, and with exceptional customer service throughout the entire process. We are committed to helping you achieve your publishing goals and exceed your expectations.

To learn more about how 91��.com can help you meet your printing deadlines, please contact us today. We look forward to partnering with you on your next project.

* This article was developed with assistance from Google’s PaLM 2 large language AI model.

The post Printing Deadlines: How 91��.com Stays on Schedule first appeared on 91��.com.

What Goes Into a Book: Interview With a Master Book Printer

Will Lubaroff — Fri, 14 Jun 2024 21:10:13 +0000

It’s no secret: creating a book is hard work. Taking a book through writing, editing and design is no small feat, and after that, it takes an experienced team of print employees to finalize the author’s vision. But what goes on within the walls of a printing facility? What is it like to be a part of the book printing process? We spoke with Drew Elliott, Pressroom Manager at 91��.com – Marceline, to learn more about how books come together and what it’s like to be a master book printer.

Drew’s Beginnings in the Print Industry

Drew’s path to book printing wasn’t exactly traditional. With a degree in athletic training, his career began with a job working with the Kansas City Chiefs. However, Drew made the decision to move back home to Brookfield, Missouri. Soon after, a conversation with Gary O’Toole, 91��.com’s Executive Vice President of Manufacturing Operations, would change his career path forever.

“The job market wasn’t the best at the time,” said Drew, I was looking for a good, steady job. Gary mentioned they had a Management Trainee position open. I applied, went through the interview process, and I’ve been here ever since.”

Lifelong Learning: A Printer’s Constant Companion

One of the things Drew emphasized is that as a book printer, the learning process never truly ends. “I still learn new things every single day,” said Drew. “It took the better of the entire 18-month management trainee program to fully understand the print, binding and business aspects. Plus, it’s always changing with different machinery, technology and customer needs.” Even our most experienced printers have to stay on their toes in order to keep up with advancing print technology, which helps us stay on the cutting edge.

The Magic of Book Printing

While the core principles of printing are consistent between books, magazines and catalogs, there’s something special about crafting books. “Printing books is unique because of all the binding types we can do, specifically our binding capabilities here in Marceline,” said Drew. Magazines normally print on standard paper substrates. For casebound books, plexiglass, linens, and acrylics have really taken off. There are lots of different substrates we can print on and offer to our customers.”

A Team Effort

So, how many pairs of hands work together to create a book? Drew estimates that a typical project involves somewhere between 30 and 40 skilled workers across various departments. From the prepress employees who create impositions to the bindery workers who make sure our books are securely bound, and everyone in between, a 91��.com book print is truly a team effort.

Tips for a Smooth Printing Journey

For authors and publishers embarking on their printing adventure, Drew offers some valuable advice: keep an open line of communication with your dedicated Customer Service Representative and don’t be afraid to ask questions. “Meeting with your CSR and laying all questions out on the table gives us a chance to tell you yes or no or test what you want to be done before we commit to the project,” said Drew. “An experienced printing company like 91��.com will be happy to accommodate an author’s design and printing specifications to help achieve their vision.”

The Unexpected Wonders of the Printing Press

Even though books are a part of most of our daily lives, the vast majority of people have never seen books being printed or even set foot in a printing plant. When asked if there’s anything that might surprise the average person about the book printing process, Drew replied: “How crazy technology is on these presses. Printing 18,000 sheets an hour, both sides of the sheet, and aligning the four CMYK dots down to the micron level to achieve optimal color and registration – it’s absolutely amazing.”

More Than Just a Job: How Drew Found a Home at 91��.com

Even though Drew Elliott didn’t originally set out to work in print, he is thankful for the career he’s built at 91��.com. He finds joy in the connections he’s built, the challenges he tackles every day and the ever-changing nature of the work. “I love the people I work with, truly every day is a new day,” said Drew. “91��.com has been good to me and my family – I met my wife working here.” Drew’s story is a reminder that the world of book printing is more than just ink and paper; it’s a world of dedication, precision, and a shared passion for bringing the written word to life.

If you’re ready to partner with passionate people like Drew to create your next book project, contact 91��.com today to get in touch with one of our Sales Representatives! Or, if you’re interested in working for a family-owned company with over 87 years of printing history, .

The post What Goes Into a Book: Interview With a Master Book Printer first appeared on 91��.com.

CreativePro Week with James Wamser

Eryn Davis-Hayter — Fri, 23 Jun 2023 18:25:34 +0000

The highly anticipated , a premier how-to seminar for creative professionals, recently concluded in Phoenix, Arizona. Taking place from June 5 to 9, the event drew more than 500 enthusiastic individuals both in-person and virtually eager to learn and be inspired. 91��.com was honored to be a sponsor at the event, which included a dedicated table where we could engage and network with fellow sponsors and attendees. One of our very own, James Wamser, took the stage during CreativePro Week to share his expertise and insights. Wamser added tremendous value to the event, further solidifying our commitment to empowering the creative communities we support. Featured in this article are tips from Wamser – who is an – on how to improve productivity, along with the resources we provide here at 91��.com.

CreativePro Week

The InDesign Conference, now part of CreativePro Week, was established in 2004. The conference was designed exclusively for creative professionals utilizing InDesign, Photoshop, Illustrator, Acrobat, PowerPoint and other Adobe software. CreativePro Week attracts a diverse range of participants, including graphic designers, production artists, creative managers, educators, small publishers, workflow consultants, and more. More than 2,500 companies, universities, and government agencies sent their design and production staff to Creative Pro week. These organizations recognize the value of this extraordinary event. This community encompasses a broad spectrum of expertise, spanning from newcomers to seasoned professionals, with one common interest: remaining on the cutting edge of design practices and advancements.

In a rapidly evolving industry, CreativePro Week keeps users at the forefront, fostering continuous professional growth. Featuring over 30 industry experts and 75+ valuable sessions, CreativePro Week equips users, regardless of proficiency, with the latest techniques and best practices to enhance productivity. Attendees were also given a full year of on-demand access. This includes all session recordings for the days registered, hundreds of pages of resources from the world’s top experts, and alumni discount savings.

In case you missed this year’s conference, On-Demand Passes are still available to .

Meet James Wamser

James Wamser is an Adobe Certified Expert and Instructor. Wamser serves as a Customer Education Specialist at 91��.com’s Ripon, Wisconsin, facility. Since 2004, he has also taught InDesign, Illustrator and Photoshop at and chairs the Milwaukee InDesign User Group. Wamser is widely recognized for his expertise and regularly presents at seminars and workshops, sharing his knowledge and insights. With a wealth of experience in the field, he excels in educating customers and helping them maximize their understanding of Adobe products by providing them with , templates and more. Wamser’s contributions to customer education and his dedication to sharing his expertise, make him an invaluable asset to 91��.com.

Make the Prepress Process Smoother

The topic of the presentation James Wamser gave at CreativePro week was titled, “How to Make the Prepress Process Smoother.” Wamser emphasized the crucial role that creative professionals play in ensuring a smooth prepress process. He explained that by implementing these practices, you can significantly contribute to the overall efficiency of your workflow.

Building your document to the final trim size with 1/8-inch margins and bleed: By adhering to this trim size and incorporating appropriate margins and bleed, you can minimize the chances of error and ensure your design elements are preserved during the printing process.
Utilizing templates, especially for perfect bound covers: Templates provide a solid foundation for your designs, ensuring consistency and compatibility. When working on complex projects like perfect bound covers, leveraging templates can streamline your workflow and save valuable time.
Obtaining Preflight and PDF Export Settings from your printer: By collaborating with 91��.com, you can access specific preflight and PDF export settings tailored to your requirements. This proactive approach eliminates potential issues and ensures your files are print-ready.
Sending test pages before submitting the final PDF: Before submitting the final document, it is advisable to send a few test pages to your printer for review. This step enables you to catch any potential inconsistencies early on, facilitating a more efficient prepress process.

91��.com’s Commitment to Providing Support Within the Prepress Process

Founded more than 85 years ago, 91��.com has grown into a leading printing company. As a company, we thrive on our commitment to exceptional service and innovative ideas, attributed to our customers and dedicated workforce. We are here to help support you in optimizing your prepress workflow. Here are the key services and resources we provide in this process:

Preflight and PDF Export settings: 91��.com understands the importance of providing accurate and reliable preflight and PDF export settings. By tailoring these settings to your specific needs, we enable seamless integration with our printing processes, ensuring a smoother prepress experience.
Templates: We recognize the value of templates in streamlining the design process. Our templates were made to assist creative professionals in maintaining consistency and meeting the necessary specifications for various print projects.
Reviewing test pages and providing feedback: At 91��.com, we prioritize collaboration and offer our expertise to help you refine your designs. By reviewing test pages and providing constructive feedback, we contribute to the continual improvement of your projects, leading to enhanced results.

Key Takeaways

Collaboration and technological progress were central themes throughout the CreativePro Week conference. Despite the rapid pace of innovation, the conference consistently emphasized the significance of staying grounded in core functions. Notably, the event attracted many participants involved in the print industry, affirming its continued growth and relevance. “It was pleasing to see the continued growth of the print industry,” James Wamser said, “I even had the opportunity to engage with Adobe representatives to discuss improvements and provide feedback.”

Overall, the CreativePro Week conference provided an enriching experience for creative professionals, offering opportunities to network, gain knowledge, and find inspiration. By incorporating James Wamser’s insights on streamlining the prepress process, you can significantly enhance the success of your print projects. Through the automation of previously manual tasks, you can maximize your productivity.

As a company, 91��.com remains dedicated to supporting creatives by providing the necessary resources to elevate their efficiency and quality of work. As always, we are here to guide you along your creative journey. Together, we can reach our goals and unlock the full potential of our creative endeavors. To access our library of guides and templates, please visit /.

Want to talk about a project you have coming up? Get in touch here.

The post CreativePro Week with James Wamser first appeared on 91��.com.

5 Things You Can Do to Make the Prepress Process Smoother

James Wamser — Thu, 26 Jan 2023 16:15:07 +0000

5 Questions, 5 Answers with James Wamser

As a Customer Education Specialist at 91��.com, I get asked plenty of questions by our clients who want to make the prepress-to-print process as smooth as possible. Smooth processes are great for everyone involved, so I’d like to share my advice for custom printing with the top five questions I have answered lately.

1. Do you have PDF Export Settings for InDesign that I should use?

Yes. Our submission guidelines are available as a downloadable PDF on our client tools page for PDF Submission.

2. I’m setting up a new document. What are the most common mistakes to avoid?

Make sure to build the document to a final trim size with a 1/8-inch (0.3175-cm) bleed and a minimum of 1/8-inch (0.3175-cm) margins. Note: Some machinery, like that of our 91��.com – Fulton location, requires 1/4-inch (0.635 cm) margins.

See submission guidelines.

3. Do you prefer spreads or single pages as far as covers go?

If you know the spine size, please submit spreads through our insite portal.

For covers built as a spread, name your document Cover Spread_Name.pdf

If you supply single pages, it’s very important to name your PDFs correctly:

Name your outside front cover Cover 1_OFC.pdf
Name your inside front cover Cover 2_IFC.pdf
Name your inside back cover Cover 3_IBC.pdf
Name your outside back cover Cover 4_OBC.pdf
Name your spine Cover.pdf or Spine.pdf

For page content, name documents with page numbers or ranges, such as 01-15_Name.pdf, 16_Name.pdf, 17-28_Name.pdf, etc.

4. What do you recommend for Rich Black?

I recommend 50C, 40M, 40Y and 100K. If there is a different Rich Black you have used in the past, there is no need to change.

Note: Do NOT use the Registration Swatch.

5. With Pantone Color Books’ removal from the Adobe Creative Apps (InDesign, Illustrator and Photoshop), what should I do?

You can create custom Spot Color Swatches, use the Pantone Color Books from previous versions or use (subscription required) to pick Pantone Colors.

91��.com is committed to providing expert advice for best practices for your custom printing project, from planning to prepress to print. Please reach out to me at James.Wamser@91��.com.com or 262.617.8272 with any questions.

The post 5 Things You Can Do to Make the Prepress Process Smoother first appeared on 91��.com.

The History of 91��.com’s Print Operation in Ripon, Wisconsin

Taylor Kloth — Fri, 16 Sep 2022 13:02:25 +0000

Our 91��.com – Ripon location is the most recent member of the 91��.com family of printers, but its history stretches further back than any other 91��.com location. Beginning as a newspaper, The Ripon Commonwealth, the company was purchased by Doug and Audrey Lyke 97 years after its founding. The Lyke family grew the newspaper into a self-sustaining, mid-size printing company named Ripon Printers, simply called “The Printers” by many locals. In 2019, 91��.com acquired Ripon, and today 91��.com – Ripon is a prominent provider of catalogs, publications, manuals, soft-cover educational products and digital communications.

A Layered History

When the city of Ripon, Wisconsin, was still in its infancy, the community’s first business opened its doors amidst the toil of the ongoing Civil War. On Jan. 22, 1864, The Ripon Commonwealth circulated its first edition with the statement, “the good people of Ripon and vicinity are herewith greeted with a new paper ‘The Ripon Commonwealth.’�ĝ

The small staff of The Ripon Commonwealth worked tirelessly to collect printable materials from around the nation to print the four-page weekly. During the early years, the type was handset, and each letter, number and character had to be set one by one.

The weekly paper continued to grow steadily for almost a century. In 1957, under the ownership of Don Schuchman, the paper combined operations with the Ripon Weekly Press to become Ripon Commonwealth-Press, or Commonwealth for short, a more robust paper for the community.

Soon, Schuchman sought to retire from the newspaper business and wished to leave the business in able hands. On Sept. 1, 1962, in the Republican House restaurant across the street from the press operation, Schuchman sold the company to Doug Lyke, who would soon prove to be the perfect fit for the job.

Unbounded Enthusiasm

Doug Lyke grew up in Oconomowoc, Wisconsin, near Milwaukee. After graduating from Northwestern University with a degree in journalism, Lyke served in the Navy and then worked in a public relations position in Chicago. He was a newspaperman at heart, and the opportunity to purchase the Ripon Commonwealth-Press was the new beginning he knew his family needed.

Doug’s wife, Audrey Lyke, and their four young children soon joined him in making Ripon their new hometown. In his first editorial as owner and publisher of the Ripon Commonwealth-Press, Doug wrote, “With unbounded enthusiasm – coupled with a deep sense of responsibility – my wife, Audrey, and I approach our new life, our new endeavor in Ripon.”

At the time of moving, Doug and Audrey’s children – Kim, Sue, Tim and Andy – ranged from eight years old to 18 months old. Decades later, Audrey described her family’s move from Chicago to Ripon. “I was driving alone… it was raining, and I’m not sure if there was more water in the car from my tears or on the windshield outside. We had absolutely no money, lots of debt and a town we knew very little about.” The Lykes were soon welcomed by the Ripon community with success on the horizon.

When the Lyke family acquired the press, they kept the full staff without employment changes. Doug performed as the owner, president and editor, and Audrey was the vice president of office and finance. With a team of 13 people, the Ripon Commonwealth-Press, or RPC, made $250,000 in sales during the Lyke family’s first year. In addition to the weekly newspaper, RPC printed small side jobs like the Ripon College Days using hot lead type and letterpresses.

The only press in the operation was a Chief 24 offset press, which took two full days to print each edition of the Commonwealth. In 1965, the Lykes made an investment in a three-unit Goss web press and folder. The new press reduced the time to produce the weekly paper from two days to 30 minutes.

The investment was a leap of faith for the Lykes, and it would serve to substantial growth on the commercial side of the business, and an expansion to print business outside the region. RCP’s product mix grew to print 34 different shoppers, community, college, fraternal and veteran newspapers from around the state.

“RCP” with a New Meaning

While the newspaper side of the business stayed steady, the commercial side of the Ripon Commonwealth-Press skyrocketed into success. The original building on Blackburn Street underwent two separate expansions to fit in equipment and meet the demand, but by 1975, they had outgrown the small location. RCP moved into a new facility on Douglas Street totaling 18,000 square feet in April 1975. The Douglas Street location is the still the location of 91��.com – Ripon today, although it has grown almost 10 times in size since its construction. Prior to the move, RCP had to rent storage space in a nearby pickle factory for its extra roll stock.

In 1977, the commercial plant spun off as a separate company from the newspaper, so “RCP” would be the acronym for both “Ripon Commonwealth-Press” and “Ripon Community Printers.” From the founding of RCP, Doug and Audrey Lyke led with three tenets to which they attributed the company’s success: Using the latest equipment to enhance productivity and quality, having an alert and aggressive sales network and “most important of all, build an organization that includes the best possible group of dedicated, skilled and hard-working people.” With a staff of under 70 employees, Ripon Community Printers’ annual sales surpassed $2 million by 1978.

Embracing Change as an Everyday Constant

With every success, the Lykes funneled their resources back into the company through equipment and expansions. RCP expanded its Douglas Street location by 9,000 square feet and introduced a new saddle stitcher for advanced catalog abilities and a four-unit Web Leader press to add capacity for weekly grocery flyers by 1980. Two years later, RCP purchased a Creusot Loire web press from France, and it was named “Katie Jane” after Doug and Audrey’s first grandchild. During the following years, RCP’s primary products were industrial and service catalogs and manuals, newspapers, tabloids and telephone directories.

In 1989, the annual sales at RCP exceeded $18 million, and Doug attributed the company’s success to good employees who earned the company a good reputation for service, honesty and the ability to get the job done on time.

Every few years, RCP invested in more equipment and location expansions, reaching 113,000 square feet by 1989. Each purchase was made with the intention to transform RCP to become more self-sufficient as a mid-size printer. Through these expansions, the company’s footprint grew from 40,000 square feet in 1986 to 170,000 square feet in 1994.

The 2004 commission of the company’s first 8-Unit Man Roland Rotoman N heatset press was a highlight among numerous developments made since then. It was the first “stacked” installation of the press in North America.

“Without the wonderful people that put their energy and desire into their work, the modern-day equipment would mean very little… Change has been an everyday constant at RCP since then and will be the catalyst to ignite our after-burners to propel us into the 21^st ��Գٳܰ��.”

– Russ Welch, lead web press supervisor from 1975

Lyke Family Legacy

The print operation in Ripon would not be what it is today without the visionary leadership and commitment provided by the Lyke family and the community they created in Ripon. In 1993, Doug went into what he called “semi-retirement” to function as a consultant and senior advisor, and Dave Gray, previously the vice president of operations since 1976, became the new company president. In the same year, Doug’s youngest son, Andy, became vice president of Ripon Community Printers and Andy’s older brother, Tim, became the publisher of the Commonwealth.

The Lyke family communicated kindness and diligence through their work and everyday interactions. They created a legacy of open and honest business practices, and they were not afraid to share their failures alongside their successes. Although it was easy to know each employee when there were only 13 on staff, the Lykes prioritized knowing each employee by name and encouraged their employees to get to know each other by saying a genuine “hello” at the start of each day. As Doug described it, a sincere greeting on a daily basis is a small investment that pays big dividends.

The Lyke family invested heavily in the Ripon community in many ways. Doug and Audrey were active in the church, volunteered often and prioritized those values in the company as well. Under their ownership, the press facility developed a strong tradition of community involvement through blood drives and supporting local charitable organizations such as the United Way, among many other initiatives. One of the recent highlights of these efforts was their participation in the Ripon Santa Club, which provides Christmas gifts for families in need. This vision aligns with 91��.com’s culture as a family organization that puts people first, and 91��.com strives to uphold the generous ethos founded in Ripon by the Lyke family.

“91��.com — Ripon, previously Ripon Printers, has been a pillar in our community for generations,” said Jason Mansmith, Executive Director, Ripon Area Chamber of Commerce. “Their legacy in the city of Ripon has been incredibly beneficial by offering a fantastic work environment, along with deeply rooted support for everything that is Ripon. We are blessed to have them as a part of the fabric of the city.”

After RCP’s 40-year anniversary under the Lyke family, Doug passed following a battle with cancer. His passing was reported in the Commonwealth as a full-page story, celebrating him as a “leader who loved the solid people of Ripon… businessman, alderman, school board president, musician, volunteer, benefactor, church leader, newspaper publisher – a man who filled many roles in Ripon fills one more: departed friend to many.”

Andy and Tim Lyke carried on the same values their parents instilled in both Ripon Commonwealth-Press and Ripon Community Printers businesses. In 2006, Ripon Community Printers was shortened to Ripon Printers. In the following years, Ripon Printers gained more business and accolades as they continued to add more equipment to their roster and focused on the touchstone of continuous improvement. The printed and online publication of the Ripon Commonwealth-Press, for which Tim Lyke still writes, runs today.

In 2012, Ripon Printers had more than 300 employees and annual sales of $48 million, and the Lyke brothers shared the cover of Printing Impressions magazine. The same year, the company acquired and integrated Sells Printing Company into Ripon Printers. Ripon Printers grew again in 2016 through the acquisition of Maquoketa Printing. This period of growth for Ripon Printers aided the company in becoming a self-sustaining operation and allowed them to reach beyond their previous capabilities in the market.

On the topic of the 2012 acquisition, the president of the former Sells Printing Company, Donald Schroeder, commented, “Once we decided that being acquired was the best course of action, choosing Ripon Printers was easy. The Lyke family has provided steady, successful leadership for the past 50 years that resulted in significant company growth. The Lykes and the team at Ripon Printers have also created a customer-first culture that Sells Printing customers value and have come to expect.”

From Andy Lyke’s first days as maintenance staff at his parents’ local newspaper, he upheld the company values for hard work, diligence and mutual respect that set the standard for the printing operation in Ripon as a whole. As President and CFO of Ripon Printers, Andy was an efficient and precise leader and a selfless and generous person. He was known to go out of his way to help coworkers through hardships and place himself last when others were in need. In preparation for his retirement, he sought to secure a future for the company marked by the same values of service and generosity.

Ripon Printers joined 91��.com in 2019, becoming 91��.com – Ripon. Andy continued to serve as CFO until his retirement in July 2021. In a 2021 edition of the Commonwealth, Tim Lyke wrote of his brother, “Andy believed to his core that, as Ripon Printers’ president and later as 91��.com – Ripon’s CFO, his responsibility was to serve others, to assure they had the tools, opportunities and guidance they needed to be successful — individually and collectively.”

On The Horizon

The acquisition of Ripon Printers in 2019 by 91��.com was driven by the desire to build upon our print and binding capabilities with a company whose people value supporting their local community. The facility augmented our catalog manufacturing and helped us create additional benefits for customers through its proximity to the mailing hub of Chicago, as well as 91��.com’s other midwestern locations.

“Now that for the first time in two generations no Lykes will be on the company payroll, the secret will be revealed: The company’s success the past 60 years has been due less to the last name of the people who owned it than the heads, hands and hearts of the hundreds of conscientious, loyal and skilled people who made the Lykes look better than they deserved, every day and in every way.”

Tim Lyke on the event of Andy Lyke’s retirement, Ripon Commonwealth Press, 2021

As the Ripon location moves forward in the 91��.com family of printers, the future will hold to the Lyke family’s touchstone of continuous improvement and values of hard work, generosity, honesty and kindness. 91��.com is grateful to share the rich history of another family-owned press operation, which will continue to operate under the same values as a historical fixture of the community.

The post The History of 91��.com’s Print Operation in Ripon, Wisconsin first appeared on 91��.com.

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